Last Updated: 17/02/2025
Thank you for purchasing digital products from our website. We strive to provide high-quality digital products, and we want you to be satisfied with your purchase. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refunds
Due to the nature of digital products, all sales ares finals, and refunds are generally not provided.
Refunds may be considered under the following circumstances:
You purchased the same digital product multiple times by mistake.
The digital product is defective or inaccessible due to an issue on our end.
You did not receive the product after a successful transaction.

2. Non-Refundable Items
Change of mind or incorrect purchase does not qualify for a refund.

3. Requesting a Refund
If you meet the refund eligibility criteria, please contact us at contact@velvet-style.com within 5 days of purchase.
Provide your order details, proof of purchase, and a clear explanation of the issue.
We will review your request and notify you of the outcome within 10 business days.

4. Refund Processing

Approved refunds will be processed back to the original payment method.
Refunds may take 10 business days to appear in your account, depending on your payment provider.
If the refund is approved for a duplicate purchase, the excess amount will be refunded.

5. Chargebacks and Disputes
We reserve the right to challenge fraudulent or unwarranted chargebacks.

6. Modifications to this Policy
We may update this Refund Policy at any time. Any changes will be posted on this page.

7. Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at contact@velvet-style.com